What actually happens?
Name the trigger, source material, people, handoffs, ordinary steps, exceptions, and finished result.
Free fillable and printable worksheet
Turn “we should automate this” into a workflow your team can examine, practice, and improve. Start with the people, evidence, exceptions, and review points—not a product tour.
No email gate. Nothing you type is uploaded, saved, or sent to TrainedToThink.
A practical sequence
Name the trigger, source material, people, handoffs, ordinary steps, exceptions, and finished result.
Find the moments when someone interprets ambiguity, checks evidence, resolves an exception, or accepts responsibility.
Choose a small slice, representative non-sensitive examples, a reviewer, a success measure, and a stop condition.
The worksheet
Short, concrete answers are better than polished language. If two people disagree, record the disagreement—it is part of the workflow.
Quirky worked example
Every Friday, a manager reconstructs the story behind receipts, chat messages, calendar entries, mystery abbreviations, and one attachment named scan0004_final_FINAL.pdf. “Automate expenses” is too broad. This map makes the learning problem specific.
Trigger: Friday at 2 p.m. Inputs include receipt images, card transactions, calendar events, travel policy, project codes, and explanations.
Human work: decide whether missing context is harmless, an exception is reasonable, and which project benefited.
Before submission: the employee confirms purpose and project; the manager checks policy exceptions and unsupported assumptions.
Test: draft a missing-information checklist from ten sanitized examples. Measure review time; stop if details are invented.
A useful boundary
Mapping a workflow does not authorize a team to put its data into an AI system. Live experiments involving sensitive information still require the organization’s approved tools, policies, access controls, and appropriate professional review.
After the map
Turn the map into practical training
TrainedToThink workshops help teams examine the real work, practice on representative examples, name the human-review points, and leave with one useful next experiment.